QUALİTY POLİCY
The quality policy of the Bank is to ensure the following by prioritizing the satisfaction of Local Governments, collaborating parties and employees:
- Observance of effectiveness and efficiency principles in services;
- Provision of quality and continuous service;
- Leadership for implementation of investments in accordance with modern technologies; and
- Use of public finance in the right place, within the regulatory framework and in line with public interests by adopting a customer-oriented service approach and a risk-based mindset as a philosophy and lifestyle.
